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Our Promises
Since the date of signing the sales contract, every piece of our sold beauty equipment will receive a free 12-month warranty (damages due to human errors not included). In addition, we provide life-long maintenance and repair service.

Operation and environmental standards must be implemented as required by the product.
Failures due to the following factors are not included in the range of warranty:
A. operate against instructions;
B. unauthorized moving, disassembling, or collision;
C. depreciation due to environmental humidity or dust;
D. laser rod breaks due to frozen water: lack of water and low temperature cause water freezing;
E. irresistible natural force;
F. parts, accessories and consumables.

Technical advice and contact us for repair:
We provide free on-site technical training:
A. working principle and therapeutic mechanism of the equipment;
B. ways to use the beauty equipment;
C. common fault troubleshooting;
When you have difficult problems or the equipment does not operate properly, please contact our Customer Service Department, calling + 86-21-62328650.
When your equipment needs depot repair, please go through logistics by railway, air or road using the following information:

Recipient: Shanghai Vanoo Laser Technology Co., Ltd.
Add.: 2nd Floor, C1, No.8, 449 Lane, North Nujiang Rd, Shanghai, China
Post Code: 200333
Tel.: +86-21-62328650

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